Published: July 9, 2019

Building on the skills taught in Crucial Conversations, Crucial Accountability teaches a step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment. This course teaches:听

  • Performance accountability - Participants learn how to talk about听expectations in a way that yields two-way accountability and allows further progress to be made.
  • How to accelerate problem solving -听Consistent application of the skills leads to faster problem solving, decision-making, and conflict resolution.
  • How to improve relationships & productivity - When issues are resolved and focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.

Graduates of the Crucial Conversations workshop are invited to attend.听There is a $180 materials fee to attend Crucial Accountability.听

2019 Sessions

  • August听14;听8:00 a.m. to 5:00 p.m.
  • December听17;听8:00 a.m. to 5:00 p.m.