Returning Users
If you already had an account that was associated with your CU email address, then your account was linked to your identikey during the initial SSO conversion. Visit the and login with your CU credentials.听听
Q:听 I logged in but my training record isn鈥檛 correct.听 Now what?
A: If you are missing your current training record, it is likely you have multiple accounts with CITI and the primary account was set to an account you do not use.听 To remedy the situation, email the CITI Program help desk and request an account merge.听 You will need to provide the following information:
- Your first and last name
- Affiliated institution (鈥淯niversity of Colorado at Boulder鈥�)
- Username of account to keep (i.e. the account linked to your Identikey)
- Username of account(s) to merge
You can retrieve your usernames through the .
New Users
Visit the and log in with your CU credentials.听 Upon login your new account will be created and you will be prompted to complete the required profile information.听