Published: March 5, 2021

People with masks on organizing food at a food bank.

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As unemployment rose sharply and people socially distanced because of the pandemic,Ìýfood banks nationwide sawÌýincreasedÌýdemands for food assistance, as well as a decrease inÌýdonations and volunteer workers.Ìý

Most faced logistical issues in getting theirÌýsuppliesÌýin a timely manner.

To tackleÌýthese issues locally, Denver's Neighborhood Equity & Stabilization (NEST) reached out to ¾«Æ·SMÔÚÏßӰƬ'sÌýCommunity Engagement, Design and Research Center, and CEDaR launchedÌýtheÌý"Denver Food Bank Distribution Project."Ìý The project is a partnershipÌýbetween theÌýDenverÌýDepartment of Public Health &ÌýEnvironment (DDPHE) and the university.

"This project is an excellent example of a collaborationÌýbetween the city of Denver and the university, where the university brings technical skills, interviewing and information technologies toÌýa project identified by the city," says Brian Muller, CEDaR director. "Together we're tackling how toÌýbest manage information and activities among dozens of small and large Denver food banks."

Josh Lipson, a senior in the environmental studies and economics departments at ¾«Æ·SMÔÚÏßӰƬ, said he wantedÌýto intern for theÌýproject because he feelsÌýpassionate about the intertwined issues of food waste and nationwide hunger.

"The pandemic showedÌýthe fragility of our food supply chain as well as increasedÌýthe number of people living in hunger," he said. "With widespread food waste and hunger existing simultaneously, both issues seem avoidable and solvable."

Denver food bankÌýstaff and pantry stakeholders have been researchingÌýways to use technology, such asÌýSlack, Project InKind, andÌýCare ExchangeÌýto better meet the demands of the current crisis and in preparation for future crises, Lipson says. Primary needs include an efficient resource exchange between suppliers, food banks, food pantriesÌýand consumers;Ìýtransportation coordination; tracking food inventories and deliveries; and communication at all sectors of the supply chain.

Lesly Baesens, food waste recovery program administrator for the DDPHE, saidÌýa wide network of emergency food stakeholders workÌýto meet the needs of food-insecure Denverites.Ìý

"The use of technology would help increase the exchange of information, food, volunteersÌýand supplies among these stakeholders," she said. "DDPHE is excited to work with Josh to help figure out which barriers prevent adopting these toolsÌýand how best to overcome those barriers."

During the initialÌýtwoÌýmonths of the project, LipsonÌýresearchedÌýthe issues that food banks faceÌýandÌýthe apps they use andÌýattendedÌýan emergency food stakeholders' meeting. He sinceÌýdesignedÌýa survey and preparedÌýfor interviews with stakeholders; the results will help himÌýfurther explore how food banksÌýuseÌýtechnologies and the obstacles their workers face. HeÌýplansÌýto use this informationÌýto compile a guide as well as organize a workshop about useful technologies for food bank stakeholders.

"The food distribution issues that Denver is facingÌýare massive, long-term issues, and I don't expect to solve them within a few months," Lipson says.Ìý"I hope though that by the end of my internshipÌýI can point to theÌýtangible impact I made. Having the opportunity to help communities during a crisisÌýis soÌýimportant to me."

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