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Below are links to resources and strategies that can assist in the resolution of a conflict or concern. Click on the desired title to access the file or link.

• Appropriate Use of Email
• Communication Roadblocks
• Elements of an Effective Apology
• Informal Mediation with the Ombuds
• Mediation and Facilitated Conversation Ground Rules
• Negotiation Strategies
• Online Mediation Guidelines and Ground Rules
• Practices of an Effective Listener 
• Preempting Discord: Prenuptial Agreements for Scientists
• Resources For ARPAC Climate Report Recipients
• Responding to Critical Supervisory Feedback
• Retroactive Withdrawal Process and Considerations for Undergraduate StudentsÌý²¹²Ô»å
• Signs You Might Be A Toxic Colleague
• Some Considerations Regarding Advisors-Advisee Relations
• Talking With A Professor About Your Grade; A Guide For Students
• We Have to Talk: A Step-By-Step Checklist for Difficult Conversations

Ombuds Office Charter

The Ombuds Office has a charter, it is an agreement between the ¾«Æ·SMÔÚÏßӰƬ and the ¾«Æ·SMÔÚÏßӰƬ Ombuds Office codifying the ombuds roles and responsibilities, as well as establishing a shared understanding of how the office functions within the university. Take a look! It is available .Ìý

Annual Report

• ¾«Æ·SMÔÚÏßӰƬ Ombuds Office Annual Report 2018-2019
• ¾«Æ·SMÔÚÏßӰƬ Ombuds Office Annual Report 2019-2020
• ¾«Æ·SMÔÚÏßӰƬ Ombuds Office Annual Report 2020-2021
• ¾«Æ·SMÔÚÏßӰƬ Ombuds Office Annual Report 2021-2022
• ¾«Æ·SMÔÚÏßӰƬ Ombuds Office Annual Report 2022-2023

Code of Ethics and Standards of Practice

• International Ombuds Association Code of Ethics
• International Ombuds Association Standards of Practice

If you require the content of this webpage or the linked documents in another format, please contact the Ombuds Office by calling 303-492-5077.